Refund policy

We offer a 30 day Money back return policy on items shipped from Direct to Market LLC.. Buyer pays for return shipping restocking fee may apply. The returned items must be unused and in resalable condition. Damaged items from shipping are exempt from the refund policy. You should contact the shipping company to file a claim.

 We examine all products before we pack and prior to shipping to ensure you receive the best quality products every time you order. This ensures the integrity of our core business practice of fast reliable service and provides buyers peace of mind. 

Best practice is to contact us first. This resolves most issues.

Include your

  • Name
  • Address
  • Date Purchase
  • Invoice number
  • Reason for return
  • Tracking number
  • Reason for return